Cancellation & Rescheduling Policy

At Eugene Krasnok Photography, we understand that unexpected circumstances may arise. To ensure fairness and maintain the highest quality service for all clients, we have the following policies in place:


Cancellations

• More than 48 hours before the session: No cancellation fee.
• Less than 48 hours before the session: A cancellation fee of 50% of the session cost will apply.
• No-shows or same-day cancellations: The full session fee will be charged.


Rescheduling

• More than 48 hours before the session: Rescheduling is free of charge, subject to availability.
• Less than 48 hours before the session: A $50 rescheduling fee will apply.

Weather & Unforeseen Circumstances

• Outdoor sessions may be rescheduled due to inclement weather at no additional cost.
• In case of emergencies (e.g., illness, accidents), please contact us as soon as possible to discuss options.


Refunds

• Deposits are non-refundable but may be applied to a future session if canceled within the allowed time frame.
• No refunds will be issued for sessions canceled less than 48 hours in advance.

We appreciate your understanding and cooperation. To cancel or reschedule, please contact us at hello@krasnaok.com
or call +1 614 377 4640.