At Eugene Krasnok Photography, we understand that unexpected circumstances may arise. To ensure fairness and maintain the highest quality service for all clients, we have the following policies in place:
Cancellations- More than 48 hours before the session: No cancellation fee.
- Less than 48 hours before the session: A cancellation fee of 50% of the session cost will apply.
- No-shows or same-day cancellations: The full session fee will be charged.
Rescheduling- More than 48 hours before the session: Rescheduling is free of charge, subject to availability.
- Less than 48 hours before the session: A $50 rescheduling fee will apply.
Weather & Unforeseen Circumstances
- Outdoor sessions may be rescheduled due to inclement weather at no additional cost.
- In case of emergencies (e.g., illness, accidents), please contact us as soon as possible to discuss options.
Refunds- Deposits are non-refundable but may be applied to a future session if canceled within the allowed time frame.
- No refunds will be issued for sessions canceled less than 48 hours in advance.
We appreciate your understanding and cooperation. To cancel or reschedule, please contact us at hello@krasnaok.com
or call +1 614 377 4640.